Frequently Asked Questions

  1. Nameservers

    1. How to update nameservers?

      In the domain name view page click on the UPDATE NAMESERVERS button located under the heading Nameservers & DNS Records.

      On the update page uncheck the "Use our namerservers?" box then click the ADD NAMESERVER button.

       

  2. Payment

    1. What payment methods does Namelynx offer?

      You can pay via credit card (Master, Visa, Debit) and PayPal.

    2. What currencies does Namelynx support?

      You can make payment is British Pounds, US Dollars, Euros or South African Rands.

  3. Renewals

    1. Will I receive domain names renewal reminders?

      Yes, at 3 month, 2 month, 1 month intervals then weekly before the expiry date and after the domain name has expired.

      If your domain name is on auto-renew, it will renew one month before the expiry date.

  4. Email Forward

    1. What is email forwarding?

      Email forwarding automatically forwards one email address to another.

      It is not an email hosting account.

    2. How to set-up email forward?

      From the list of domain names (accessible from MY DOMAINS) click on the domain name you want to use to for email forwarding.

      Click on the CREATE EMAIL FOWARD button.

      Enter the forwarding email you wish to create in the first field. Only enter the name before the @ symbol.

      In the second field enter the address you want the "new" email address to forward to then click SUBMIT.

Visa / MasterCard / PayPal